Refund policy

Refund & Return Policy

Last Updated: April 28, 2026

At Nestvero Style (www.nestvero-style.com), we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a transparent return and refund process in accordance with Canadian consumer protection standards.

1. 30-Day Return Window

You have 30 days from the date you receive your item to request a return. To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging.

• How to start a return: Contact us at info@nestvero-style.com.
• Restocking Fees: We do not charge any restocking fees ($0.00).
• Return Shipping: Customers are responsible for the cost of return shipping for "change of mind" returns. If the item is defective or incorrect, Nestvero Style will cover the return shipping costs.

2. Damaged or Defective Items

Please inspect your order upon arrival. If the item is defective, damaged, or if you receive the wrong item, contact us immediately at info@nestvero-style.com with your order number and a photo of the issue. We will evaluate the situation and arrange for a replacement or a full refund.

3. Refund Process

Once we receive and inspect your return at our authorized facility, we will notify you of the approval or rejection of your refund.

• Approval: If approved, you’ll be automatically refunded on your original payment method within 7 business days.
• Processing Time: Please note that your bank or credit card company may require additional time to process and post the refund to your account.

4. Exchanges & Cancellations

To ensure fast delivery, please contact us within 12 hours of placing your order if you need to cancel. For exchanges, we recommend returning the original item for a refund and placing a new order for the desired product.

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