Last Updated: August 6, 2026

At Nestvero Style (www.nestvero-style.com), we are committed to protecting your privacy, ensuring a secure shopping experience, and maintaining accountability. This Privacy Policy describes how your personal information is collected, used, and disclosed when you visit or make a purchase from our store, in strict compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), applicable provincial laws, and the frameworks under Bill C-27 (Consumer Privacy Protection Act). Where this policy and our Terms of Service differ on matters of personal information, this Privacy Policy takes precedence.

1. Personal Information We Collect

We collect and process personal information under the following categories:

• Device & Interaction Information: When you visit the Site, we automatically record certain technical details about your device, including web browser configuration, IP address, time zone, and interactions with our storefront via cookies.
• Order & Transaction Information: When you make or attempt to make a purchase, we collect necessary customer data including your name, billing address, shipping address, phone number, and payment details (processed securely through encrypted checkout environments).
• Account Details: If you create an account with us, we collect your username, password, security questions, and saved shopping preferences.
• Shopping Activity: Items you view, add to your cart or wishlist, purchase, return, or exchange, along with your order history.
• Support Interactions: Any information you share with us when contacting our customer service team.

Where This Information Comes From

• Directly from you — account creation, site use, contacting us, or any information you choose to provide.
• Automatically — via cookies and similar technologies as you use our Site.
• Through our service providers — partners who support our technical operations, such as Shopify.

2. Purpose of Processing & DDP Logistics

We use the collected information strictly for specified, legitimate commercial purposes:

• Order Fulfillment: To process payments, arrange delivery, provide invoices, confirm orders, and handle returns.
• Fraud Mitigation: To monitor transaction histories and technical data for potential risk or fraudulent activity, verify accounts, and secure transactions. You are responsible for keeping your own account credentials private — please don't share them.
• DDP (Delivered Duty Paid) Logistics: Because we fulfill orders via international logistics partners, we share necessary shipping descriptors with customs brokers and transport carriers. This is required to pre-pay all applicable Canadian taxes (GST/HST) and import duties, ensuring seamless destination delivery with zero local surprise fees.
• Marketing Communications (CASL Compliant): If you explicitly opt in via our email subscription forms, we may send newsletters or promotional updates. In compliance with Canada's Anti-Spam Legislation (CASL), we only send these with your express consent, and every message includes an immediate, one-click unsubscribe mechanism.

3. Sharing Personal Information & Your Choices

We share your Personal Information with trusted service providers who enable us to deliver our Services. For instance, we utilize Shopify to host our e-commerce operations, and Google Analytics to evaluate how customers interact with our storefront. Shopify processes data about your usage to help us deliver and improve our Services, and — for certain enhanced Shopify features that draw on your interactions across other merchants on Shopify's platform — Shopify acts as the responsible party for that data, including handling related rights requests. You can learn more via the Shopify Consumer Privacy Policy and manage your rights through the Shopify Privacy Portal.

4. Data Retention & Cross-Border Transfers

Retention Period: Unlike general platforms that store data indefinitely, Nestvero Style limits retention. Order Information required for business transaction validation is securely retained for a mandatory period of 7 years to comply with Canadian tax, financial reporting, and audit requirements enforced by the Canada Revenue Agency (CRA). Analytical metrics are destroyed or anonymized when no longer required. Beyond these mandatory periods, how long we retain your data also depends on factors like account maintenance needs, service delivery, dispute resolution, and policy enforcement.

International Transfers: As a Shopify-driven storefront utilizing global distribution nodes, your data will be securely transferred and stored on infrastructure outside your home province or outside Canada (such as cloud servers located in the United States). By interacting with our store, you acknowledge that your records may be accessible under foreign jurisdictions' local law enforcement parameters.

5. Your Statutory Rights

As a Canadian resident, you possess comprehensive legal rights concerning your personal data under current privacy acts and emerging federal updates:

• Right to Access & Correction: You can request a digital summary of your personal information stored in our database and request immediate correction of inaccuracies.
• Right to Deletion: You can request that we permanently delete your data, subject to mandatory statutory tax-retention rules.
• Right to Data Portability (Bill C-27 / CPPA framework): You have the right to request that your personal information be securely exported and transferred to another organization or service provider in a structured, commonly used electronic format.
• Communication Preferences: You may unsubscribe from promotional emails at any time; note that order- and account-related emails will still be sent.

We won't penalize you for exercising your rights. We may need to verify your identity first, and you're welcome to designate an authorized agent to act on your behalf with proof of authorization.

6. Accountability & Complaints Procedure

In adherence to PIPEDA Schedule 1 (Principle 9), Nestvero Style has appointed an internal Data Privacy Officer responsible for managing data compliance and investigating customer concerns.

To exercise any of your privacy rights, submit an access request, or lodge an internal privacy complaint, please contact our officer directly at: info@nestvero-style.com. We will review and respond to your privacy request within 30 days, as prescribed by law.

7. Appeal to the Federal Privacy Commissioner

If you are unsatisfied with our internal resolution or believe our data handling methods breach your legal protections, you possess the formal right to escalate the dispute and lodge an official complaint with the federal privacy watchdog by contacting the Office of the Privacy Commissioner of Canada (OPC) at www.priv.gc.ca.

8. Links to Other Sites

Our Services may link out to third-party sites we don't control. We're not responsible for their privacy or security practices — please review their policies separately. A link doesn't mean we endorse that site or its operators.

9. Data From Children

Our Services aren't intended for children, and we don't knowingly collect personal information from anyone under the age of majority in their province or territory. Parents or guardians who believe their child has shared personal information with us can contact us using the details below to request its removal.

10. Updates to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Updates will be posted here with a revised "Last Updated" date, and we'll notify you where required by law.

© 2026 Nestvero Style. All rights reserved.